Your privacy is important to us. We promise to respect your contact preferences and protect your private information. This Privacy Policy is intended to describe the information Total Horizon collects, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures. We recommend that you read this Privacy Policy carefully when using our website or services or conducting business with us. By using our website, you accept the practices described in this Privacy Policy.

What personal information do we collect?

The level of information we collect depends on the state of your use. If you register to be a free and registered user, you must enter your email address. Entering all other information is optional.

For your protection, we do not store any billing information on our servers. We partner with a secure payment gateway to provide a specific and secure payment procedure.

We use information collected for the following general purposes: provision of products and services, billing, identification and authentication, improvement of services, contact and research.

We DO NOT share your email address or other personally identifiable information with third parties, except our service providers, such as credit card payment processors, performing services on our behalf. These service providers may have access to personal information necessary to perform their functions, but they cannot share or use such information for any other purpose.

What tracking information do we collect?

Your browser sets a cookie on your computer when you visit our site. A cookie is a small amount of data, often including a unique anonymous identifier sent to your browser from a website's computers and stored on your computer's hard drive. Cookies are required to use some of the services on our site. They make it easy to access our website and personalize your online experience.

We use cookies to record current session information, encrypt user login information, provide services, and compile analytics about our users.

In addition, our server logs automatically collect information, such as your IP address, browser type and language, and the date and time of your visit, which helps us keep track of user movements around our site. and understand trends.

We use information collected for the following general purposes: provision of products and services, billing, identification and authentication, improvement of services, contact, compliance with our Terms of Use and research. We never use this information to provide SEO consulting services, so you don't have to worry that entering your information will be used against you or your clients by us.

We take appropriate physical, electronic and other security measures to help protect personal information from unauthorized access, alteration or disclosure.

Remarketing

Our website uses remarketing services, including Google Adwords, to advertise on third-party websites to previous visitors. These ads may be shown to people who have visited certain pages or completed forms or tasks on our website. These ads can be shown on search results pages on Google, Facebook, the Google display network, etc. Third parties such as Google and Adroll use cookies to display ads based on user visits to the Costa Rican Vacation website. Any data collected will be used by privacy policies established by ourselves and third parties.

You can set your preferences for how Google advertises to you, and you can opt out of receiving remarketing-based advertising by going to your Google Ads and Settings page.

Contact by email

We do not share your email information with third parties, except our service providers, such as credit card payment processors, performing services on our behalf. These service providers may have access to personal information necessary to perform their functions, but they cannot share or use such information for any other purpose.

We need your help in uncovering illegal or inappropriate email behavior perpetrated by imposters. If you receive an email that you think is spam, and it appears to be from us or affiliated with us, please forward the email to [email protected]

Common questions:

• What personal information is collected?
  Your name and email address are required to submit an inquiry on our site via a form.

Q, How will the company use this information?

• We will use your information submitted through the form to design a personalized itinerary and / or present you with personalized information on our website tailored to your stated interests.

• How will this information be transferred to third party companies?
  Your information will NEVER be sold to third parties. The only time your information will be shared or transferred is standard billing information that will be transferred to our third party billing company should you become a customer. We do not store any confidential billing information on our servers.

• How can I modify or delete my personal information?
  If you have any problems, please contact [email protected]

• How can I opt out of receiving future communications?
  There is an opt-out link within all of our email communications, but you can also simply email us at [email protected] with "REMOVE" in the subject.

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